Privacy Policy

Last updated: 19/07/2026. Data controller: Tek Fiks Roy Pauline, Notodden, Norway, contact: contact@plaudence.com. See also our Terms of Service.

What Plaudence does

Plaudence lets businesses collect testimonials from their customers and display them publicly. Depending on who you are, we process different data.

If you have a Plaudence account

• Email address — used to sign you in (magic links) and to operate your account. Legal basis: performance of a contract.
• Payment data — subscriptions are handled by Stripe; we never see your card details. Stripe processes your data under its own privacy policy.

If you submit a testimonial

• We store the name, role/company, rating, and text you provide, with a timestamp.
• We also store your email address, used solely to send you a one-time confirmation link that marks your testimonial as verified, and to prevent duplicate submissions (one testimonial per email address per space). It is never displayed publicly, never shared beyond our email provider (Resend), and is deleted automatically when your testimonial is deleted.
• Your testimonial is submitted for the purpose of public display on the collecting business's website and wall, based on your explicit consent given at submission.
• You may withdraw consent and request removal at any time by contacting the business you wrote it for, or us at contact@plaudence.com. Deletion is permanent.

Where data lives

Data is stored with our hosting and database providers (Netlify and Supabase) and payments with Stripe, under data processing agreements. We do not sell personal data, run ads, or use analytics or tracking cookies. Browser storage is used only for your sign-in session and small functional preferences (such as passkey and upgrade prompts); no tracking or advertising storage of any kind.

Your rights

Under the GDPR you can request access, correction, deletion, restriction, or a copy of your data, and you may complain to your local data protection authority (in Norway, Datatilsynet). Contact contact@plaudence.com to exercise any of these; we respond within 30 days.

Retention

Account data is kept while your account is active and deleted on request. Testimonials are kept until deleted by the collecting business or upon a valid removal request.